Interested in reviews of Xiaomi Robot Vacuum X20 Max EU? It got 4.4 out of 5 stars from our customers. Find specific customer reviews of Xiaomi Robot Vacuum X20 Max EU below. We will appreciate if you also share your experiences with Xiaomi Robot Vacuum X20 Max EU after purchasing.
Rated 18/02/2026, variant Xiaomi Robot Vacuum X20 Max EU
Verified purchase
I purchased a Xiaomi Robot Vacuum X20 Max EU and unfortunately the same serious faults have repeatedly appeared even after replacing the device under warranty. Both problems are repeatedly reported by other users with this model.
As long as it works, it's a great helper.
Problem with the dirty water pump - the station is unable to suck dirty water into the container. While cleaning the mops, water spilled onto the wooden floor, causing damage. This is the second time this problem has occurred.
Serious navigation failures - the robot sometimes goes into an error mode where it crashes into walls every few centimeters, the navigation sensor stops working. The device is damaged (jammed, scratched). The problem temporarily disappears only by restarting.
This model currently has a complaint rate of over 11%, indicating a systemic problem
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Pavel, Hamr u Litvínova
Rated 23/01/2026, variant Xiaomi Robot Vacuum X20 Max EU
Verified purchase
super helper vacuums, wipes everything you change, just start it, after a year of use I am completely satisfied
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Miroslav, Benešov
Rated 01/01/2026, variant Xiaomi Robot Vacuum X20 Max EU
Verified purchase - review from a price comparison website
Menu only in English, harder to wipe
Can handle higher thresholds, knows floor type
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Jan, Hoštka
Rated 14/12/2025, variant Xiaomi Robot Vacuum X20 Max EU
Verified purchase
everything cool, works exactly as expected, thresholds or fear of falling down the stairs? no problem. Settings in English supr easy. sometimes you change the water for clean water and pour out the old water. you can buy accessories everywhere if you need them
before I get home from work I have vacuumed, I turn it on remotely and don't worry about anything
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Jaroslav, Únětice
Rated 08/12/2025, variant Xiaomi Robot Vacuum X20 Max EU
Verified purchase
Cleans up nice and clean, mops up without a smudge on the floor.
Mops malfunction, they get stuck, mop wash doesn't finish before cleaning, cleaning doesn't continue. Only vacuuming can be started manually. Second identical fault within a year, first complaint resolved by replacement via instant replacement service, second one in progress. There seems to be a problem with the gearbox that rotates the mops during washing, at one point the mop cannot be turned freely by hand, so the mopping process stops and does not continue. Subsequently, it does not suck up water and only vacuuming is possible, when the mops remain rolled out on the floor, the error message that they are not installed, drenched they are dragged by the vacuum cleaner and do not rotate. Looks like a manufacturing error, everything is clean as I regularly clean the sensors, brushes and hand wash and change the mop cloths. If I didn't, after 2 or 3 cleanings, they'd stink. If the vacuum cleaner worked optimally with this maintenance I would be very happy with it.
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Miroslav, Praha 9 - Miškovice
Rated 04/12/2025, variant Xiaomi Robot Vacuum X20 Max EU
Verified purchase
Very easy configuration and setup
She cleans up great. The previous Midea S8+ started having problems with "parking", so it went out of the house.
Quiet when cleaning
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Roman, Borek
Rated 16/11/2025, variant Xiaomi Robot Vacuum X20 Max EU
Verified purchase
excellent price/performance ratio
quality cleaning
control in AN only, as well as voice output
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Vojtěch, Vrchlabí 3
Rated 12/11/2025, variant Xiaomi Robot Vacuum X20 Max EU
Verified purchase
Technical parameters observed
Satisfaction with both vacuuming and mopping
All spare accessories - filters, suction cups, mops - cannot be purchased on Alza
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David, Havířov
Rated 08/11/2025, variant Xiaomi Robot Vacuum X20 Max EU
Verified purchase
I am writing after 4 months of experience and this is my first robotic vacuum cleaner. I recommend reading reviews of other models from this brand as the application will be the same.
Still works the same way
Very few knocks (not 100%)
He may have a threshold problem as early as 1.5 centimetres.
He has a problem with the smooth metal threshold at the front door (It slides)
You can't change the settings (or you've entered the wrong cleaning) in the app if you accidentally send it out to vacuum. You'll have to wait until he gets back to the station to wash his mops. It'll take a few minutes
On first scan he managed to scratch the top on a low-lying heater (If I wanted to return it this would be a problem)
I would welcome a vacuum cleaner light or some noise warning (for pensioners not to trip over it)
There is no second docking station if you would like to go to the second floor. Hand carrying is not practical.
The station can't clean itself like other xiaomi model
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Lumír, Písková Lhota
Rated 05/11/2025, variant Xiaomi Robot Vacuum X20 Max EU
Verified purchase
From the beginning enthusiasm and after a few months rather disappointed, it's not prcni vacuum cleaner from xiaomi but guaranteed nejporuchovejsi
vacuums and mops well
Good battery life
after about a month when it was working perfectly, it started to drive over virtual walls where it shouldn't have
sometimes he cleans in a confused manner
after the reset it worked well again for a few days and then malfunctioned again
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