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After X years of buying on Alza, the first such bad experience. I'm not giving a negative review because they accidentally sent me something else, but because of how vaguely they handled it.
Watch out, scam. They send unoriginal Polish crap worth 20 CZK. And given that this has been going on since August according to reviews, it is mainly the fault of Alza, which should have dealt with it long ago and fired the unserious supplier.
A lengthy unpleasant solution. I had to go to the branch in person. They made the excuse that they had misplaced it, but instead of 2 packs of 20 pcs, they sent 4 packs of 10 pcs. So it probably wasn't a mistake.
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Reply from Alza
06/01/2026
Hello, thank you for your suggestion and our customer service team will contact you and resolve everything with you. Thank you and have a nice day, Ondřej - Alza expert
Instead of the ordered original darts, cheap Polish imitations arrived at several times lower value. We needed them for my son's camp and the merchandise was completely inadequate. I consider the whole situation to be deceiving the customer.
the goods did not arrive originally packed as it is on the product photo in blue NERF packaging, I received 4 bags of bullets in transparent foil on which there was a hand (! ) written "NERF cartridges", unusable as a gift and I consider it incorrect, I return it
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