Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, thank you for your review. Customer satisfaction is our top priority; this does not happen with our products, and we pride ourselves on quality. Please could you contact our customer support team at
[email protected], where we would be happy to resolve any issues you may have by sending you a replacement product. "
Of course, you can also contact our customer service if you need to. Thank you and have a nice day, Ondřej - Alza expert